Service Provider Trainings
Working in the homelessness system is challenging, but can also be very rewarding. Individuals that are served through our system often face tremendous barriers to success, have experienced struggles that seem unfathomable, and often have their own trauma that manifests in various detrimental ways. This work is not easy, but with the appropriate training and supports, we develop a holistic safety net that propels individuals and families towards success.
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The trainings listed here have been identified as priorities by current homeless service providers. Homeward works with both the Iowa Balance of State, our state-wide counterpart, as well as the Homeward Service Council to determine which trainings to prioritize on an annual basis. While we will do our best to keep this site updated, trainings will be published in our bi-monthly newsletter. Please sign up for that newsletter here.
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Please contact Amy Croll if you are interested in joining the Service Council.
Homeward and community sponsored trainings can be found on the Events Calendar page.
Foundational Trainings
Resources are evolving and will be added as they are vetted by the Service Council. To suggest a training for consideration, please contact Amy Croll.
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HUD Required Annual Trainings
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Understanding Domestic Violence
and Your Role as a Provider (in-person)
Certificate of Completion provided
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Fair Housing (virtual)
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Equal Access and Gender Identity Final Rule
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Keeping the Family Together
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Mainstream Benefits 101 (written materials)
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SOAR Training (online)
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Substance Use Disorders (virtual. Registration opens Dec 31, 2024. Workshop is Jan 21, 2025 from 1-2:30 pm)
Certificate of Completion provided to those who register.
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How Trauma Impacts Behavior (virtual)
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Protecting those you serve from a public health crisis - Isolation and quarantine (ppt)
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Housing First Principles (virtual 2024 HUD webinar)
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Substance Use in the Workplace (online video)
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CoC Provider Recommended Trainings
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Homelessness 101, including chronic homelessness (free webinar)
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HUD 101 (publication)
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Person-first Language (handout)
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Community Resilience Model/Adverse Childhood Experiences (ACES)
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Mental Health First Aid training (In-person, hybrid, virtual)
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Mandatory Child Abuse Reporter Training (this link will take you to the Iowa Workday site, where you will need to create your own login and password. The training is virtual and free. This training is also available in Spanish.)
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Mandatory Dependent Adult Abuse Reporter Training (this link will take you to the Iowa Workday site, where you will need to create your own login and password. The training is virtual and free. This training is also available in Spanish.)
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Motivational Interviewing (In-person)
Certificate of Completion provided
Certificate of Completion provided
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National Center for Homeless Education McKinney-Vento Homeless Liaison Toolkit (web-based materials)
Further Learning Recommendations
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Understanding Our Population and Data
Certificate of Completion provided
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Askable Adult Training
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Trauma-Informed Supervision
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Working with Seniors
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Understanding Rapid Rehousing
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Positive Youth Development (in-person)
Certificate of Completion provided
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Human Trafficking
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Working with Individuals with Intellectual Disabilities
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Working with Individuals with Mental Health Challenges or in Active Psychosis
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Partner Inflicted Brain Injury: Promising Practices (publication)
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Working with Individuals with Traumatic Brain Injury (Training slides/handout)
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Trans-Misogyny
Certificate of completion provided
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C-CAR Training (in-person training)
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ART Training
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Technology of Participation: Facilitative Methods
Certificate of Completion provided
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Positive Peer Support
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Unsheltered Homelessness Resources (Web-based compiled resources)
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Ethics for housing providers
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Diversity, Equity, Inclusion